Lucy Howard
Counselling & Online Safety Support

Lucy Howard Counselling & Online Safety SupportLucy Howard Counselling & Online Safety SupportLucy Howard Counselling & Online Safety Support
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Lucy Howard
Counselling & Online Safety Support

Lucy Howard Counselling & Online Safety SupportLucy Howard Counselling & Online Safety SupportLucy Howard Counselling & Online Safety Support
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Online Safety Support
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About Lucy

Counsellor and Online Safety Practitioner

I'm Lucy, a counsellor and online safety practitioner. My work brings together two distinct areas: counselling and online safety.


As a counsellor, I offer a confidential, supportive space where you can slow things down, make sense of what you're experiencing and explore what you would like to change. My approach is integrative, drawing on person-centred, psychodynamic, transactional analysis and CBT based theory to ensure your bespoke needs are at the heart of our work together.


Alongside my counselling practice, I provide practical online safety support. This work helps people understand digital risks, make informed choices and feel more confident navigating the online world.


Although these areas of my work sit alongside each other, they are separate services with clear professional boundaries. Counselling is a therapeutic service; online safety support is practical and educational. Each has its own agreement, boundaries and records.

My experience

I am a qualified counsellor and work with adults and young people aged 11 and over. I also work for Circle Therapy as a school counsellor, spending one day a week supporting young people within a secondary school setting.


Before becoming a counsellor, I spent many years working in policing within the Metropolitan Police, in roles such as Senior Investigating Officer and Detective Chief Inspector. I later specialised in online safety, with a particular focus on preventing online abuse and helping people understand and manage digital risks. I spent five years working for a national anti-bullying charity as Online Safety Lead, developing and delivering training and resources to help people understand and navigate online risks. I worked alongside the Anti-Bullying Alliance as co-chair for their Welsh steering group, impacting and influencing policy development in this area.  I also delivered various workshops and group sessions on bullying behaviour,  online safety, friendships, mentoring and workplace bullying. 


These experiences have given me a deep understanding of online safety, from the investigative and prevention perspective through to education, support and awareness-raising. They inform the work I do today.


I continue to develop my counselling practice through ongoing training, supervision and professional development. Areas of particular interest to me are Parenting, Childhood, Family Relationships and Dynamics, Online Wellbeing and Cyber Bullying, The Impact of Online Spaces, Narcissism and Echoism, Toxic Friendships, Bullying Behaviour and Wellbeing in Sports. 

My online safety experience

My background in online safety includes developing and delivering training for parents, children and educators, speaking at conferences and events, and contributing to wider conversations about online safety, social media, cyberbullying and digital wellbeing.


I am also an author of two books and have contributed to television, radio and podcasts discussing online safety and online behaviour.

Training and professional development

  • Level 4 CPCAB Integrative Counsellor (Dip.Couns)
  • NCPS Accredited Registrant (MNCPs (Acc.))
  • Additional training in working with children and young people (L2 Children and Young Peoples Mental Health)
  • Training relating to mental health, autism and gaming disorder (L2 Understanding Autism, L3 Gaming Disorder, IGCCB)
  • Further CPD completed:  Narcissism and Echoism, Risk, Rupture and Repair, Self Harm
  • Level 2 Cyber security training
  • Current DBS certificate
  • Ongoing clinical supervision and continuing professional development

Professional registration

Accredited Registrant with the National Counselling & Psychotherapy Society (NCPS), on a Professional Standards Authority accredited register.

Away from work

Outside of work, I enjoy running, travelling and photography. I'm naturally curious and love learning, exploring new places and spending time outdoors.

If you'd like to find out more about counselling or online safety support, or you're unsure which service might be right for you, you're welcome to get in touch.


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